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Get in Touch

Whether you're planning a move or simply have questions about our services, we're here to help. Reach out through any of the channels below and we'll respond promptly.

Professional customer service for relocation inquiries
Friendly professional team ready to assist

Contact Information

Email Address

[email protected]

Business Address

47 Wellington Street
Manchester
M2 4BQ
United Kingdom

Working Hours

Monday through Friday: 08:00 to 18:00
Saturday: 09:00 to 15:00
Sunday: Closed

Response Time

We typically respond to all inquiries within 24 hours during business days. For urgent matters during business hours, email remains the fastest way to reach our team.

What to Expect When You Contact Us

Initial Response

You'll receive an acknowledgment within one business day confirming we've received your inquiry and outlining the next steps in the process.

Needs Assessment

We'll ask relevant questions about your move to understand your specific requirements, timeline constraints, and any special considerations that might affect the service.

Detailed Proposal

Based on the information you provide, we'll prepare a comprehensive quote including itemized costs, service details, timeline estimates, and terms. No obligation to proceed.

Ongoing Communication

Once you decide to work with us, you'll have direct access to your move coordinator who manages all aspects of your relocation and answers questions as they arise.

Efficient communication and planning process

Frequently Asked Questions

Quick answers to common inquiries

How far in advance should I book?

We recommend booking at least two weeks ahead for standard moves, though we can often accommodate shorter notice depending on availability. Peak season (summer months and month-ends) requires more advance planning.

What areas do you cover?

We provide services throughout the United Kingdom, including all major cities and most rural areas. Long-distance moves between regions are a specialty, with particular expertise in England, Scotland, and Wales routes.

How is pricing determined?

Multiple factors influence cost including distance, volume of belongings, accessibility at both locations, service level selected, timing, and any special requirements. We provide detailed quotes after assessing your specific situation.

Important Notice: Contact information provided above is for inquiry purposes. Response times may vary during peak periods or holidays. While we strive to accommodate all requests, service availability depends on scheduling and regional factors. Information shared during initial inquiries helps us provide accurate assessments but does not constitute a binding agreement until formal contracts are established.